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Review automation

Automate review requests, reply drafts and alerts

The businesses with the best reputations do the basics every single time. Kubeuron workflows make sure every customer is asked and every review is handled, without anyone having to remember.

Automate review requests, reply drafts and alerts
  • Ask every customer

    When a customer is added, send a review request after the delay you choose, by SMS, WhatsApp or email.

  • Handle every review

    When a review arrives, draft a reply, alert the team or add the reviewer to your customers — only for low ratings if you like.

  • Suggested for you

    Kubeuron AI recommends workflows from your own numbers, ready to review and switch on.

  • Safe defaults

    Workflows never publish on their own and never offer incentives for reviews.

كيف يعمل

  1. 1

    Start from a template or a suggestion.

  2. 2

    Choose the trigger, the condition and what happens.

  3. 3

    Switch it on and watch the results in Reports.

الأسئلة الشائعة

Can a workflow publish replies automatically?

Workflows save reply drafts. Automatic publishing is a separate setting for 4★ and 5★ reviews, and each reply is checked first.

Can I target specific customers?

Yes. A review request workflow can run only for customers with a given tag, such as a location or service.

How many workflows can I run?

As many as you need; most businesses run two or three.

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